Restaurant reservations confirmed on WhatsApp

Bookings from your website form are saved to a sheet and confirmed to the guest on WhatsApp instantly.

Easy Saves ~5 hours/month Restaurants & HotelsBy Flowngn team

Works with n8n · Make · Zapier

Keep customers happy

How it works

Trigger: Webhook — your booking form is submitted

Your booking form sends name, phone, date, time and guests.
Save the reservation to the Reservations sheet.
Send the guest a WhatsApp confirmation template.

Diagram

Trigger App

Build it

Pick your tool — same automation, step by step.

Copy and paste straight into an n8n canvas (Ctrl+V), or download and use Import from File. Then connect your own credentials and replace every YOUR_… placeholder.

Workflow JSON

Show code (143 lines)

{
  "name": "Restaurant reservations confirmed on WhatsApp (Flowngn)",
  "nodes": [
    {
      "parameters": {
        "content": "## Restaurant reservations confirmed on WhatsApp\nBookings from your website form are saved to a sheet and confirmed to the guest on WhatsApp instantly.\n\n**Setup**\n1. Open each node and connect your own credentials.\n2. Replace every YOUR_… placeholder.\n3. Test once, then activate.\n\nFree template from Flowngn",
        "height": 260,
        "width": 340
      },
      "id": "47157a09-d134-4c79-a014-3d2a8816de5a",
      "name": "Setup notes",
      "type": "n8n-nodes-base.stickyNote",
      "typeVersion": 1,
      "position": [
        -420,
        -60
      ]
    },
    {
      "parameters": {
        "httpMethod": "POST",
        "path": "reservation",
        "options": {}
      },
      "id": "47157a09-d134-4c79-a014-3d2a8816de5a",
      "name": "Booking form",
      "type": "n8n-nodes-base.webhook",
      "typeVersion": 2,
      "position": [
        0,
        0
      ],
      "webhookId": "47157a09-d134-4c79-a014-3d2a8816de5a"
    },
    {
      "parameters": {
        "operation": "append",
        "documentId": {
          "__rl": true,
          "value": "YOUR_SPREADSHEET_ID",
          "mode": "id"
        },
        "sheetName": {
          "__rl": true,
          "value": "Reservations",
          "mode": "name"
        },
        "columns": {
          "mappingMode": "defineBelow",
          "value": {
            "date": "={{ $json.body.date }}",
            "time": "={{ $json.body.time }}",
            "name": "={{ $json.body.name }}",
            "phone": "={{ String($json.body.phone).replace(/[^0-9]/g, '') }}",
            "guests": "={{ $json.body.guests }}",
            "notes": "={{ $json.body.notes || '' }}",
            "status": "confirmed"
          }
        },
        "options": {}
      },
      "id": "47157a09-d134-4c79-a014-3d2a8816de5a",
      "name": "Save reservation",
      "type": "n8n-nodes-base.googleSheets",
      "typeVersion": 4.5,
      "position": [
        300,
        0
      ]
    },
    {
      "parameters": {
        "operation": "sendTemplate",
        "phoneNumberId": "YOUR_PHONE_NUMBER_ID",
        "recipientPhoneNumber": "={{ String($('Booking form').item.json.body.phone).replace(/[^0-9]/g, '') }}",
        "template": "YOUR_RESERVATION_TEMPLATE|ar",
        "components": {
          "component": [
            {
              "type": "body",
              "bodyParameters": {
                "parameter": [
                  {
                    "type": "text",
                    "text": "={{ $('Booking form').item.json.body.name }}"
                  },
                  {
                    "type": "text",
                    "text": "={{ $('Booking form').item.json.body.date }} {{ $('Booking form').item.json.body.time }}"
                  },
                  {
                    "type": "text",
                    "text": "={{ $('Booking form').item.json.body.guests }}"
                  }
                ]
              }
            }
          ]
        }
      },
      "id": "47157a09-d134-4c79-a014-3d2a8816de5a",
      "name": "Confirm on WhatsApp",
      "type": "n8n-nodes-base.whatsApp",
      "typeVersion": 1,
      "position": [
        600,
        0
      ]
    }
  ],
  "connections": {
    "Booking form": {
      "main": [
        [
          {
            "node": "Save reservation",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Save reservation": {
      "main": [
        [
          {
            "node": "Confirm on WhatsApp",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "meta": {
    "templateCredsSetupCompleted": false
  },
  "tags": []
}

Open in the playground to edit →

Tips

Add a "reply 2 to cancel" line to the template so guests cancel instead of not showing up.

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