Shopify cancelled order alert on Telegram
Get a Telegram alert with the amount, reason and customer whenever an order is cancelled.
How it works
Trigger: Shopify — order cancelled
- Receive the cancellation from Shopify.
- Send the order number, total, reason and customer to Telegram.
Diagram
Trigger App
Build it
Pick your tool — same automation, step by step.
Copy and paste straight into an n8n canvas (Ctrl+V), or download and use Import from File. Then connect your own credentials and replace every YOUR_… placeholder.
Show code (72 lines)
{
"name": "Shopify cancelled order alert on Telegram (Flowngn)",
"nodes": [
{
"parameters": {
"content": "## Shopify cancelled order alert on Telegram\nGet a Telegram alert with the amount, reason and customer whenever an order is cancelled.\n\n**Setup**\n1. Open each node and connect your own credentials.\n2. Replace every YOUR_… placeholder.\n3. Test once, then activate.\n\nFree template from Flowngn",
"height": 260,
"width": 340
},
"id": "458210f1-f980-4989-a1ec-07858e8eaece",
"name": "Setup notes",
"type": "n8n-nodes-base.stickyNote",
"typeVersion": 1,
"position": [
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},
{
"parameters": {
"topic": "orders/cancelled"
},
"id": "458210f1-f980-4989-a1ec-07858e8eaece",
"name": "Order cancelled",
"type": "n8n-nodes-base.shopifyTrigger",
"typeVersion": 1,
"position": [
0,
0
],
"webhookId": "458210f1-f980-4989-a1ec-07858e8eaece"
},
{
"parameters": {
"chatId": "YOUR_CHAT_ID",
"text": "=❌ Order {{ $json.name }} cancelled — {{ $json.total_price }} {{ $json.currency }}\nReason: {{ $json.cancel_reason || '-' }}\n👤 {{ $json.customer ? $json.customer.first_name + ' ' + ($json.customer.last_name || '') : '-' }}",
"additionalFields": {
"appendAttribution": false
}
},
"id": "458210f1-f980-4989-a1ec-07858e8eaece",
"name": "Alert on Telegram",
"type": "n8n-nodes-base.telegram",
"typeVersion": 1.2,
"position": [
300,
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}
],
"connections": {
"Order cancelled": {
"main": [
[
{
"node": "Alert on Telegram",
"type": "main",
"index": 0
}
]
]
}
},
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"meta": {
"templateCredsSetupCompleted": false
},
"tags": []
}In Make, create a new scenario and add these modules in order:
- Shopify › Watch Events
- Telegram Bot › Send a Text Message or a Reply
- Every module run uses Make operations — the free plan includes a monthly quota.
- Module and step names can differ slightly as Make and Zapier update their apps.
In Zapier, create a new Zap and add these steps in order:
- Shopify — New Event
- Telegram — Send Message
- Module and step names can differ slightly as Make and Zapier update their apps.
Tips
- Forward the alert to whoever books couriers, so cancelled parcels never leave.
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