Refund alerts for your store

Get a Slack alert with the amount and reason whenever a refund is issued.

Easy Saves ~1 hours/month E-commerceBy Flowngn team

Works with n8n · Make · Zapier

How it works

Trigger: Shopify — refund created
  1. Receive the refund from Shopify.
  2. Post the order, amount and note to #orders in Slack.

Diagram

SRefund createdShopify TriggerSAlert #ordersSlack
Trigger App

Build it

Pick your tool — same automation, step by step.

Copy and paste straight into an n8n canvas (Ctrl+V), or download and use Import from File. Then connect your own credentials and replace every YOUR_… placeholder.

Workflow JSON
Show code (75 lines)
{
  "name": "Refund alerts for your store (Flowngn)",
  "nodes": [
    {
      "parameters": {
        "content": "## Refund alerts for your store\nGet a Slack alert with the amount and reason whenever a refund is issued.\n\n**Setup**\n1. Open each node and connect your own credentials.\n2. Replace every YOUR_… placeholder.\n3. Test once, then activate.\n\nFree template from Flowngn",
        "height": 260,
        "width": 340
      },
      "id": "458210f1-f980-4989-a1ec-07858e8eaece",
      "name": "Setup notes",
      "type": "n8n-nodes-base.stickyNote",
      "typeVersion": 1,
      "position": [
        -420,
        -60
      ]
    },
    {
      "parameters": {
        "topic": "refunds/create"
      },
      "id": "458210f1-f980-4989-a1ec-07858e8eaece",
      "name": "Refund created",
      "type": "n8n-nodes-base.shopifyTrigger",
      "typeVersion": 1,
      "position": [
        0,
        0
      ],
      "webhookId": "458210f1-f980-4989-a1ec-07858e8eaece"
    },
    {
      "parameters": {
        "select": "channel",
        "channelId": {
          "__rl": true,
          "value": "#orders",
          "mode": "name"
        },
        "text": "=↩️ Refund on order {{ $json.order_id }}: {{ $json.transactions.reduce((s, t) => s + parseFloat(t.amount), 0).toFixed(2) }}\nNote: {{ $json.note || '—' }}",
        "otherOptions": {}
      },
      "id": "458210f1-f980-4989-a1ec-07858e8eaece",
      "name": "Alert #orders",
      "type": "n8n-nodes-base.slack",
      "typeVersion": 2.2,
      "position": [
        300,
        0
      ]
    }
  ],
  "connections": {
    "Refund created": {
      "main": [
        [
          {
            "node": "Alert #orders",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "meta": {
    "templateCredsSetupCompleted": false
  },
  "tags": []
}

Open in the playground to edit →

Tips

  • Log refunds to a sheet too — patterns show which products cause trouble.

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