Refund alerts for your store
Get a Slack alert with the amount and reason whenever a refund is issued.
How it works
Trigger: Shopify — refund created
- Receive the refund from Shopify.
- Post the order, amount and note to #orders in Slack.
Diagram
Trigger App
Build it
Pick your tool — same automation, step by step.
Copy and paste straight into an n8n canvas (Ctrl+V), or download and use Import from File. Then connect your own credentials and replace every YOUR_… placeholder.
Show code (75 lines)
{
"name": "Refund alerts for your store (Flowngn)",
"nodes": [
{
"parameters": {
"content": "## Refund alerts for your store\nGet a Slack alert with the amount and reason whenever a refund is issued.\n\n**Setup**\n1. Open each node and connect your own credentials.\n2. Replace every YOUR_… placeholder.\n3. Test once, then activate.\n\nFree template from Flowngn",
"height": 260,
"width": 340
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"id": "458210f1-f980-4989-a1ec-07858e8eaece",
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"type": "n8n-nodes-base.stickyNote",
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{
"parameters": {
"topic": "refunds/create"
},
"id": "458210f1-f980-4989-a1ec-07858e8eaece",
"name": "Refund created",
"type": "n8n-nodes-base.shopifyTrigger",
"typeVersion": 1,
"position": [
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"webhookId": "458210f1-f980-4989-a1ec-07858e8eaece"
},
{
"parameters": {
"select": "channel",
"channelId": {
"__rl": true,
"value": "#orders",
"mode": "name"
},
"text": "=↩️ Refund on order {{ $json.order_id }}: {{ $json.transactions.reduce((s, t) => s + parseFloat(t.amount), 0).toFixed(2) }}\nNote: {{ $json.note || '—' }}",
"otherOptions": {}
},
"id": "458210f1-f980-4989-a1ec-07858e8eaece",
"name": "Alert #orders",
"type": "n8n-nodes-base.slack",
"typeVersion": 2.2,
"position": [
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}
],
"connections": {
"Refund created": {
"main": [
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{
"node": "Alert #orders",
"type": "main",
"index": 0
}
]
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}
},
"pinData": {},
"settings": {
"executionOrder": "v1"
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"meta": {
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"tags": []
}In Make, create a new scenario and add these modules in order:
- Shopify › Watch Orders (refunded)
- Slack › Create a Message
- Every module run uses Make operations — the free plan includes a monthly quota.
- Module and step names can differ slightly as Make and Zapier update their apps.
In Zapier, create a new Zap and add these steps in order:
- Shopify — Updated Order (filter: refunded)
- Slack — Send Channel Message
- Module and step names can differ slightly as Make and Zapier update their apps.
Tips
- Log refunds to a sheet too — patterns show which products cause trouble.
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