Customer Support automations
Answer faster and never miss an unhappy customer.
AI triage for support emails
AI labels every support email (billing, bug, question) and routes it to the right place.
WhatsApp FAQ assistant
Answer common customer questions on WhatsApp 24/7 using your own FAQ.
Catch unhappy customers from feedback forms
AI reads every feedback response and alerts you instantly when it's negative.
Translate foreign-language support emails
AI translates non-English support emails and posts the translation to Slack.
WhatsApp reminders for tomorrow's appointments
Clients get a WhatsApp reminder the day before their appointment — fewer no-shows.
Google reviews → AI reply drafts + bad-review alerts
Every new Google review gets a suggested reply, and 1–3 star reviews alert your team instantly.
WhatsApp away message outside working hours
Customers who message after hours get a polite Arabic and English reply with your opening times.
Alert when support tickets wait too long
Every 30 minutes, find open tickets past their response target and post them to your support channel.
Ask for a rating on WhatsApp after a ticket is closed
When a support ticket is closed, the customer gets a WhatsApp message asking them to rate the help.
Customer support AI agent
A chat agent that answers from your FAQ, looks up orders, and hands tricky cases to a human.
Weekly customer feedback insights AI agent
Every Monday, the agent reads last week's feedback, finds the themes, and posts a report with three action items.