Confirm Zid cash-on-delivery orders on WhatsApp
Every new cash-on-delivery order on Zid gets a WhatsApp message asking the customer to confirm before you ship.
How it works
Trigger: Webhook — Zid new order event
- Receive the new order from Zid.
- Continue only for cash-on-delivery orders with a phone number.
- Send a WhatsApp template with the order number, total and Confirm / Cancel buttons.
Diagram
Trigger App Logic Code
Code
JavaScript used in the Code step — already included in the template below.
// Mode: Run Once for Each Item
// Zid order webhook → clean fields.
// Run one test order first and adjust the field names below if needed.
const o = $json.body?.data || $json.body || {};
const c = o.customer || {};
return {
json: {
order_id: o.code || o.id,
customer_name: c.name || "",
phone: String(c.mobile || c.phone || "").replace(/[^0-9]/g, ""),
email: c.email || "",
total: o.order_total ?? o.total ?? "",
currency: o.currency_code || o.currency || "",
payment_method: o.payment?.method?.code || o.payment_method || "",
city: o.shipping?.address?.city?.name || o.shipping?.address?.city || "",
items: (o.products || []).map((p) => `${p.quantity}× ${p.name}`).join("، "),
},
};Build it
Pick your tool — same automation, step by step.
Copy and paste straight into an n8n canvas (Ctrl+V), or download and use Import from File. Then connect your own credentials and replace every YOUR_… placeholder.
Show code (165 lines)
{
"name": "Confirm Zid cash-on-delivery orders on WhatsApp (Flowngn)",
"nodes": [
{
"parameters": {
"content": "## Confirm Zid cash-on-delivery orders on WhatsApp\nEvery new cash-on-delivery order on Zid gets a WhatsApp message asking the customer to confirm before you ship.\n\n**Setup**\n1. Open each node and connect your own credentials.\n2. Replace every YOUR_… placeholder.\n3. Test once, then activate.\n\nFree template from Flowngn",
"height": 260,
"width": 340
},
"id": "53ade245-fd19-478b-a884-e1d057ce7e8e",
"name": "Setup notes",
"type": "n8n-nodes-base.stickyNote",
"typeVersion": 1,
"position": [
-420,
-60
]
},
{
"parameters": {
"httpMethod": "POST",
"path": "zid-cod",
"options": {}
},
"id": "53ade245-fd19-478b-a884-e1d057ce7e8e",
"name": "Zid order",
"type": "n8n-nodes-base.webhook",
"typeVersion": 2,
"position": [
0,
0
],
"webhookId": "53ade245-fd19-478b-a884-e1d057ce7e8e"
},
{
"parameters": {
"jsCode": "// Mode: Run Once for Each Item\n// Zid order webhook → clean fields.\n// Run one test order first and adjust the field names below if needed.\nconst o = $json.body?.data || $json.body || {};\nconst c = o.customer || {};\n\nreturn {\n json: {\n order_id: o.code || o.id,\n customer_name: c.name || \"\",\n phone: String(c.mobile || c.phone || \"\").replace(/[^0-9]/g, \"\"),\n email: c.email || \"\",\n total: o.order_total ?? o.total ?? \"\",\n currency: o.currency_code || o.currency || \"\",\n payment_method: o.payment?.method?.code || o.payment_method || \"\",\n city: o.shipping?.address?.city?.name || o.shipping?.address?.city || \"\",\n items: (o.products || []).map((p) => `${p.quantity}× ${p.name}`).join(\"، \"),\n },\n};",
"mode": "runOnceForEachItem"
},
"id": "53ade245-fd19-478b-a884-e1d057ce7e8e",
"name": "Read Zid order",
"type": "n8n-nodes-base.code",
"typeVersion": 2,
"position": [
300,
0
]
},
{
"parameters": {
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "loose"
},
"conditions": [
{
"id": "c1",
"leftValue": "={{ String($json.payment_method).toLowerCase().includes('cod') && $json.phone !== '' }}",
"rightValue": "",
"operator": {
"type": "boolean",
"operation": "true",
"singleValue": true
}
}
],
"combinator": "and"
},
"options": {}
},
"id": "53ade245-fd19-478b-a884-e1d057ce7e8e",
"name": "Cash on delivery?",
"type": "n8n-nodes-base.if",
"typeVersion": 2.2,
"position": [
600,
0
]
},
{
"parameters": {
"operation": "sendTemplate",
"phoneNumberId": "YOUR_PHONE_NUMBER_ID",
"recipientPhoneNumber": "={{ $json.phone }}",
"template": "YOUR_COD_CONFIRM_TEMPLATE|ar",
"components": {
"component": [
{
"type": "body",
"bodyParameters": {
"parameter": [
{
"type": "text",
"text": "={{ $json.customer_name || 'عميلنا العزيز' }}"
},
{
"type": "text",
"text": "={{ $json.order_id }}"
},
{
"type": "text",
"text": "={{ $json.total }} {{ $json.currency }}"
}
]
}
}
]
}
},
"id": "53ade245-fd19-478b-a884-e1d057ce7e8e",
"name": "Ask to confirm",
"type": "n8n-nodes-base.whatsApp",
"typeVersion": 1,
"position": [
900,
0
]
}
],
"connections": {
"Zid order": {
"main": [
[
{
"node": "Read Zid order",
"type": "main",
"index": 0
}
]
]
},
"Read Zid order": {
"main": [
[
{
"node": "Cash on delivery?",
"type": "main",
"index": 0
}
]
]
},
"Cash on delivery?": {
"main": [
[
{
"node": "Ask to confirm",
"type": "main",
"index": 0
}
]
]
}
},
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"meta": {
"templateCredsSetupCompleted": false
},
"tags": []
}In Make, create a new scenario and add these modules in order:
- Webhooks › Custom webhook
- Tools › Set variable / Iterator + Array aggregator (same logic as the Code step)
- Filter on the next route: “Cash on delivery?”
- If yesWhatsApp Business Cloud › Send a Template Message
- Every module run uses Make operations — the free plan includes a monthly quota.
- Make's built-in functions (map, sum, formatDate…) can replace most Code steps; for complex logic use a code module.
- Module and step names can differ slightly as Make and Zapier update their apps.
In Zapier, create a new Zap and add these steps in order:
- Webhooks by Zapier — Catch Hook
- Code by Zapier — Run JavaScript (paste the code from the Code section)
- Filter by Zapier: “Cash on delivery?”
- If yesWhatsApp — Send Template Message
- Zaps with more than two steps need a paid Zapier plan.
- Webhooks, Filters/Paths and Code by Zapier are premium features on some Zapier plans.
- Code by Zapier runs JavaScript: reuse the code shown above, reading inputs from inputData instead of $json.
- Module and step names can differ slightly as Make and Zapier update their apps.
Tips
- Create the template in Meta with two quick-reply buttons: تأكيد and إلغاء.
- Run one test order first and check the payment method code Zid sends for COD.
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